Privacy Policy

Lazaret.com
Last Updated 01/22/2026

This Privacy Policy applies to all visitors, customers, users, and others who interact with the Lazaret.com Services («you»)

Lazaret.com, Inc. («Lazaret.com» or «we») provides digital pharmacy services nationwide and over-the-counter products direct to patients’ doors.

To enable us to provide our Lazaret.com visitors, customers, and other users («you») with our pharmacy experience, Lazaret.com may collect your personal information, including health information, that you provide to us or that others provide to us on your behalf.

By using or accessing the Lazaret.com online pharmacy, website, technology platforms, and other services (collectively, the «Services»), you understand and agree that your personal information will be subject to this Privacy Policy, and you consent to the collection, use, and sharing of your information in the ways outlined in this Privacy Policy. If you don’t agree to this Privacy Policy, you should not use and are not permitted to use or access any of the Services.

Your use of the Services is also subject to our «Terms and Conditions», which incorporates this Privacy Policy.

What does this Privacy Policy cover?

This Privacy Policy describes how Lazaret.com collects, uses, shares, and protects your personal information and your choices regarding use, access, and correction of your personal information. We use the term «personal information» in this Privacy Policy to refer to information that identifies, relates to, describes, or is reasonably capable of being associated or linked, directly or indirectly, to you.

This Privacy Policy doesn’t cover the practices of third parties that we don’t own, control, or manage, including any third-party websites or services that we use to provide features and functions on our website or provide links to for your convenience. We encourage you to carefully review the privacy policies of the third-party websites or services that you access.

When and what types of personal information do we collect about you?

From You, Your Family Member, Caregiver or Someone Managing Your Account. We collect information about you when you sign up for an account, place an order, communicate with us, speak with us on the phone, use our website’s chat feature, otherwise make use of or interact with any of the Services either for yourself or through a family member, caregiver, or someone acting on your behalf to place orders. The information we collect directly from you may differ depending on the how you use our Services, and may include:

• First and last name
• Email address
• Shipping address
• Phone number
• Date of birth
• Information about your health you provide us with to provide you with services

From online data collection. Automatically receive information when you visit our website or otherwise interact with our Services online, even if you have not created an account. For example, when you view or interact with Lazaret.com or sign into our Services, we may automatically receive information about you, including:

• Your IP addresses
• Your approximate location (typically derived from your IP address)
• Your browser and/or device type
• Your operating system
• Your language settings
• The referring web page (including parameters contained therein)
• Your mobile carrier
• Device information (including device and application IDs)
• Your search terms (including those not submitted as queries)
• The links you click
• The pages you visit/the creations you load or request
• Session length and view time and other browsing activity

How do we use your information?

We may use the information we collect about you in the following ways:

• To personalize your experience and provide you with the Services you’ve requested;
• To process your orders;
• To determine that a valid prescription exists for your order when required;
• To respond to communications we receive from you, to contact you when necessary or requested, and to send you information about Lazaret.com or the Services;
• To maintain your order and prescription history;
• To allow us to better fulfill your orders and respond to your customer service requests;
• To improve our Services, including testing, research, internal analytics, and product development;
• To market our Services to you;
• To enforce our Terms, and to detect and protect against error, fraud and other unauthorized or illegal activities;
• To fulfill our legal obligations under applicable law, regulation, court order or other legal process;
• To protect the rights, property, security, or safety of you, Lazaret.com, and customers of the Services;
• To resolve any disputes and enforce any agreements with you;
• To provide you with information that we believe will be of value to you in protecting and managing your health, which may be customized based on your browsing or order history

How long do we retain your information?

We retain information about you for as long as you have an active account with us, for any time period required by applicable law, or as otherwise necessary to provide you with our Services. In some cases, we retain information for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule, or regulation. We may further retain information in an anonymous or aggregated form where that information can not identify you personally.

Transactional Emails

We will send you important transactional emails related to your account, purchases, prescription orders, and service updates. These communications are not marketing emails and are necessary to fulfill our services and cannot be unsubscribed from.

Marketing & Communications

When you subscribe or opt-in to receive email communications, you consent to receive promotional emails about new products, special offers, wellness tips, or service updates. These communications are intended to help you make informed decisions and save on healthcare. You may opt out at any time by clicking «unsubscribe» in any email or by contacting our support team.